General Terms & Conditions

Terms of Service
§ 1 Scope and Provider
§ 2 contract conclusion
§ 3 prices
§ 4 shipping costs
§ 5 Delivery conditions
§ 6 Terms of payment
§ 7 Widerrunfsbelehrung
§ 8 Transport damage
§ 9 Warranty
§ 10 Final provisions General statutory provisions

 § 1 Scope and Provider

These terms and conditions apply to all orders that consumers (§ 13 BGB) on the online store of Kerzenlaedl, owner Anke Sitza, Seestrasse 18 in 85125 Kinding (hereinafter "candles Laedl"), leave. A consumer is any natural person who concludes a legal transaction for a purpose that can not be attributed to either his commercial or his independent professional activity.

§ 2 Conclusion of contract

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking on the button [Buy / order by paying]. Immediately after sending the order, you will receive a confirmation by e-mail.

§ 3 prices

The prices stated on the product pages include VAT and other price components and exclude shipping costs.

§ 4 shipping costs

  § 4.1 For delivery within Germany, we charge € 4.15 up to 1Kg and> 3KG € 4.70. For shipping to the EU (member states of the European Union) <1Kg 11,45 € and up to <3KG 13,15 €

§ 4.2 When paying by cash on delivery, an additional fee of 4.90 euros (EU 5.50) is due, which the delivery agent levies on site. Further taxes or costs do not apply.

§ 5 Delivery conditions

§ 5.1 The delivery takes place within Germany and in the member states of the European Union with DHL standard delivery.

§ 5.2 The delivery time is, unless otherwise stated in the offer, 3-5 days. For foreign deliveries about 5-8 days

§ 6 Terms of payment

§ 6.1 The payment is made either in advance, cash on delivery, invoice, credit card or direct debit.

§ 6.2 If you select the payment method in advance we will give you our bank details in the order confirmation. The invoice amount has to be transferred to our account within 10 days. When paying by credit card, your account will be charged with shipping the goods.

§ 6.3 When selecting the payment method Invoice, you will receive the payment information with the invoice. The invoice is payable within 7 working days, from receipt of the goods. Should you be foreseeably prevented on the delivery day (travel, cure, etc.) please let us know when ordering.

§ 7 Cancellation policy

§ 7.1 Consumers have a fourteen-day right of withdrawal.

Right of cancellation

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods. In order to exercise your right of withdrawal, you must (Candlelick Leadl Anke Sitza, Seestrasse 18, 85125 Kinding) by means of a clear statement (eg a letter sent by mail, fax or e-mail) about your decision to withdraw from this contract , inform. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. You have to nu for any loss of value of the goods